Working Title: Technology Support Technician 

This is an 'On-Campus Only' Recruitment.  Qualified applicants must be current employees of CSUDH.

Department Name: Learning Spaces

Division: Information Technology 

Classification Title: Technology Support Specialist II

Classification Salary Range: $6,492 - $9,458 per month 

The anticipated hiring salary for this position is $6,492 per month.

The final salary is dependent upon qualifications and experience.

About the Department/Position:

Under the general direction of the Associate Director, Technology Enabled Spaces, the Technology Support Technician is responsible for functional technical equipment/systems support and capabilities, including the installation, maintenance, modification, and repair of equipment, products, low-voltage wiring/cabling, and/or systems within campus learning spaces (e.g., classrooms, labs, study rooms, etc.) and conference rooms.  

Overview of Duties and Responsibilities:

• Service user equipment and systems quickly and efficiently with minimal disruption.
• Perform the installation of equipment and/or systems in a timely manner ensuring appropriate installation and connections.
• Ensure that equipment and systems in assigned areas are in good condition and are properly maintained.
• Provide consultative and training support and services to the user community to ensure problem resolution, system/data access, and optimal system performance.
• Configure systems to optimize operations, and meet connectivity needs and future expansion requirements.

Minimum Qualifications:

• Minimum Associate of arts degree in electronics, telecommunications, or industrial technology or equivalent education with a minimum of four (4) years of audiovisual, electronics, or related industry installation experience. 

Knowledge, Skills, and Abilities:

• Ability to differentiate between hardware and software problems.
• Ability and manual dexterity to assemble components and parts, and/or cable or wiring, by reading and interpreting reference manuals and schematics.
• Ability to physically install and configure equipment, connections, wiring, and cable as required working from layout or plans.
• Familiarity with materials, methods, and techniques used in the completion of equipment service assignments. Adept at using required tools, including computer systems, to accomplish tasks.
• Knowledge of applicable industry and safety codes and/or standards that apply to the work environment and equipment.
• General knowledge of digital and analog theories (or related technical areas) and the ability to apply these in resolving equipment repair and system performance problems.
• Ability to use a variety of test equipment and diagnostic software to ensure system operation.
• Machine tooling capability and/or ability to work at the component level.
• Effectively communicate with employees, customers, and colleagues
• Knowledge of complex wiring configurations and/or signal flow for audio, video, control
• Minor control system programming changes and troubleshooting capabilities
• Knowledge and use of specific test equipment for required applications
• Knowledge and application of industry installation safety codes and standards.

Preferred Qualifications:

•  Formal education in Audio Visual, Electronics or related fields preferred

 To view the full position description, click “Position Description” above.

General Information:                               

• Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits on the CSUDH Human Resources website.
• California State University Dominguez Hills is not currently sponsoring staff or management positions for H-1B employment visas

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

California State University Dominguez Hills is an Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement.

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