Type of Appointment: Full- Time, Probationary 

Job Classification: Analyst/Programmer I (Foundation level)

Anticipated Hiring Range: $5,667 - $6,250 per month ($68,004 - $75,000 annually) 

Work Hours: Monday  - Friday, 8am - 5pm, unless otherwise notified. 

Recruitment Closing Date: May 28, 2025 

 

THE DEPARTMENT:

The Division of Information Technology & Institutional Planning (IT&IP) provides innovative, strategic, and cost-appropriate technology services in collaboration with the campus community to advance the mission of the university. Technology services are recognized as an essential resource in furthering the university's mission. IT will provide technology solutions, expert consultation, and leadership, resulting in numerous enhancements to the advancement of learning and knowledge and to the effectiveness of campus support services and business processes for the entire university.

The Enterprise Applications department has a responsibility to provide systems analysis, programming, reporting, technical support, consultation, and testing of the enterprise-wide system for the campus. Currently, Oracle's PeopleSoft System is used by the campus for Financials, Human Resources, and Student Administration. The unit assists in and tracks testing protocols related to patches and upgrades in PeopleSoft modules; supports the development of dashboards and database reports; works with departments, users, and subject matter experts to improve functionality and troubleshoot issues as they arise; administers user security for PeopleSoft, tracks technology projects and tasks, coordinates resources to assure the timely delivery of services and project completion.

 

 

DUTIES AND RESPONSIBILITIES: 

 

Systems Analysis and Development Systems Analysis:

• Analyze user system and application needs, determine and evaluate alternative solutions and approaches to meeting those needs, and select the optimal technology solution.
• • Consult with users to identify and document software/system purpose, workflow issues, and output needs and to determine overall functional and technical system requirements and specifications;
• Develop alternative solutions and conduct feasibility studies; Systems Development: Develop specifications and requirements for the optimal integration and implementation of systems and equipment. Examples of typical work activities include: Develop requests for proposals for system components;
• Evaluate specifications and requirements against available systems;
• Design fully integrated systems, which may include applications, databases, networks, and related systems;
• Ensure system integrity and efficiency.
• Design fully integrated systems, which may include applications, databases, networks, and related systems;
• Ensure system integrity and efficiency.

 

Application Programming Programming and Software Development:

• Develop succinct, timely programming code or modify software in a logical fashion which optimizes programming resources and meets functional user requirements.
• Write code to meet user specifications;
• Use productivity tools to develop and modify applications software to meet user needs;
• Work with users to test and debug programs;
• Verify data acquisition and output media and format;
• Write documentation to provide user support for new or modified programs and production/operation procedures.

 

Enterprise Peoplesoft Administration/Security Administration & Support Including but not limited to PeopleSoft, Integration Broker, Database, and Server administration

• Research, plan, document, and install software patches and updates as necessary working with other technical staff, functional departments, and IT management.
• Assist in monitoring and maintaining supported application infrastructure to identify and correct underlying issues and integrity problems
• Serve as a campus liaison to CMS for PeopleSoft issues and changes
• Access impact of CMS or campus change control procedures.
• Track and communicate assigned technical projects and problems to resolution and follow up on status with division management and other technical staff.
• Perform research, analysis and problem resolution on supported application implementations, modifications, and operational issues.
• Communicate to various campus areas for any PeopleSoft changes.
• Perform security audits periodically for the PeopleSoft system and work with ISO to resolve any security issues.

 

Database Analysis Analysis

• Structure, implement and maintain database systems to optimize data access and security.
• Design database systems and programs which include access methods, access time file structures, device allocation, validation checks, statistical methods, and security
• Work with user community to understand data access and integration needs;
• Ensure the integration of systems through the database structure;
• Monitor database standards and procedures, system usage and performance;
• Troubleshoot and resolve database and data problems;
• Develop and administer disaster recovery plans. Administration and Support: Establish and administer policies, standards and procedures for strategic data planning, data analysis and modeling, and data element standardization and use to ensure accurate, useful and readily accessible data.
• Monitor, analyze, and verify data to ensure data integrity; develop assigned databases to support specific applications.
• Analyze data requirements, develop and document data dictionary, and develop data models.
• Maintain the database archives by acquiring and installing data sets and documentation.
• Assist in data transfers or sharing of files.
• Maintain the data dictionary.
• Assist in data transfers or sharing of files.
• Maintain the data dictionary.

 

Functional and Technical Support

• Provide functional and technical support in the analysis, development, documentation, implementation, training, and operation of application software to ensure optimal, efficient, and effective use of technology solutions that meet our user's requirements with a level of technical and consultative services provided.

 

Others

• Consistent with job classification, assumes and carries out other duties and responsibilities at the discretion of the Executive Director of Applications or his/her designee.
• Serve on committees, attend, and participate in departmental and campus meetings/events/activities.
• Utilizes advanced communication and listening skills through effective interpersonal interactions and written correspondence with Department, Division, University staff, and external contacts in person, by online communication tools, and via email.
• Consistent with job, operational, or project duties, communicate with Enterprise Application management staff and other appropriate functional managers regarding imminent systems, data, or security problems, and as directed, may facilitate alternatives.
• Uses sound judgment and decision-making in order to find solutions and implement appropriate and timely resolutions.

 

 

QUALIFICATIONS:

• This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.
• DL NUMBER - Driver License, Valid and in State
• Incumbents at this level meet the entry qualifications as defined by the individual classification. The incumbent may be inexperienced or have limited experience in the specific technical field, but usually possesses the general education, training, license or certification pertinent to the body of knowledge encompassed by the technical specialty. Typically, the incumbent works under direct supervision and is able to demonstrate a basic understanding of the standard principles and terminology associated with the technical specialty, address common problems of limited scope, and demonstrate work-ready communication skills.
• Knowledge, skills, and abilities to perform requirements analysis, create technical specifications, and design system architecture.
• Experience and skills with technical and functional problem identification, resolving and tracking.
• Knowledge and experience with systems integration with a multi-module application as well as with third party applications and interfaces. Database modeling (Entity/Relationship).
• Software release and system change management experience.
• Well-developed software QA methodology. Experience with some of the following languages, tools, and/or software: * SQL * PeopleSoft Programming Languages and tools including PeopleCode, Application Engine, SQR, and PS Query * Software Integrated Development Environment (IDE) (i.e.: PS Application Designer) * Oracle PL/SQL Procedures and Functions and Oracle Packages * Linux/Unix operating system commands and shell scripting. * Application Servers * Peoplesoft Security Administration * Peoplesoft Integration Broker and Web Services
• Excellent written and verbal communication skills in both technical and non-technical areas such as requirements analysis, documentation of issues, and action plans.
• Effective communication of technical issues and solutions to faculty, staff, and management.
• Effective time management and ability to multi-task in a manner that completes tasks in a timely manner and meets deadlines.
• Strong interpersonal and communication skills to work with employees at all levels of the university. Ability to work with shifting and demanding deadlines and workload.
• Ability to independently research multiple sources and recommend solutions to problems.
• Ability to create both technical and non-technical documentation
• Experience with using PC tools (Word processing, relational databases, diagramming and spreadsheets).

 

PREFERRED EXPERIENCE: 

• Experience in a Higher Education environment.
• Knowledge of Relational Database Knowledge of Programming and Software Development Lifecycle Understanding of data privacy, security, and accessibility standards
• Demonstrated interest in technology solutions that improve student services, user experience, or institutional effectiveness

 

 

Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California.   The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the CSU Out-of-State Employment Policy. 

 

Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the CSU Background Check Policy.

 

CSU Classification Salary Range

This position is part of the California State University Employees Union (CSUEU) bargaining unit - 9. The CSU Classification Standards for this position are located on the CSU Classification Standards website. The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $4,904 and maximum $7,881 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.

 

Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  For more information, go to the Acceptable I-9 website. 

 

University Driving Requirements

Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver’s license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy.

 

Child Abuse/Neglect Reporting Act (CANRA)

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at the Child Abuse/Neglect Reporting policy.

 

Security & Fire Safety 

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf.

 

Pay Transparency Nondiscrimination

As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  For more information, see the Pay Transparency Nondiscrimination Provision poster.

 

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices.

 

Equal Employment Opportunity

Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

 

Other Notices

For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.