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Job No. 532338 Instructional Support Technician II

Apply now Job no: 532338
Work type: Staff
Location: Bakersfield
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Environmental Health and Safety, On-site (work in-person at business location)

CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants.

SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by January 1, 2024; however, the position will remain open until filled.

WORKPLACE TYPE: On-site (work in-person at business location)

CLASSIFICATION TITLE: Instructional Support Technician II


FT/PT: Full-time     

PAY PLAN:12-month    

PAY BASIS: Monthly    


  • However, offer amount will be commensurate with candidate’s experience, education, skills, and training.


BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information.

POSITION PURPOSE: The School of Natural Sciences, Mathematics & Engineering’s (NSME) technical support staff play a critical role in supporting the School’s and CSUB’s mission, vision, and values.  Under general supervision of the Dean of the School of Natural Sciences, Mathematics, & Engineering, and with daily lead direction from the department chair for Chemistry and Biochemistry, the Instructional Support Technician II offers comprehensive technical support by providing materials, supplies, chemicals, specimens, equipment-related logistical support, and technical expertise for a variety of lower and upper division laboratory courses, and research activities for the Department of Chemistry and Biochemistry. Duties require an in-depth knowledge and understanding of the discipline, laboratory techniques and methods, etc.


Department Laboratory Course Support

  • Independently organize and schedule the preparation of biochemical and chemical materials, supplies, and technical and non-technical equipment for laboratory courses.
  • Prepare solutions and provide chemicals used in laboratory courses.
  • Work with faculty to assist in the development of new instructional offerings dependent on materials, supplies, and equipment support. 
  • Serve as a knowledgeable resource regarding lab course materials and supplies for students and faculty.
  • Helps solve problems, and assists not only faculty, but also administration with planning new services or helping to facilitate administrative goals/projects.
  • Provide technical assistance and support to students and faculty on individual experiments/projects.
  • Applying thorough knowledge of chemistry and biochemistry, recognize commonalities between courses and develop systems for optimizing facilities and equipment uses.

Department Laboratory Maintenance and Supplies

  • Procure hard to find materials. Make direct purchases. Evaluate and determine quality and suitability of materials. Issue, store, and inventory materials, supplies and equipment.
  • Assist faculty and solve problems related to materials substitutions, costs, or new equipment using thorough knowledge of the discipline; evaluate and determine substitutions in emergencies.
  • Ensure the stockroom and laboratories are clean and orderly.
  • Adjust and calibrate technical equipment as needed.
  • Repair or arrange for repair and overhaul of equipment including technical and science equipment.
  • Act as a liaison with equipment technicians; communicate equipment needs or problems.
  • Solve shipping issues (backorders, time sensitive requests, alternatives of discontinued items).
  • Maintain records and prepare reports; maintain chemical inventories.
  • Take inventory of equipment (Property Custodian) and accessory items and maintain the electronic inventory database.
  • Conduct yearly audit of equipment and accessory items.
  • Dispose of hazardous waste in a proper and safe manner following applicable policies and procedures.

Ensure Safe Environment & Other Support Duties

  • Support and follow university safety protocols.
  • Handle, store, and dispose of chemical and biological hazardous waste in a safe and effective way.
  • Collaborate with the Chemical Hygiene Officer and NSME Lab Safety Coordinator.
  • Serve as a member of the campus emergency response team and the NSME Safety Committee.
  • Oversee student workers assisting in laboratories and stockroom.
  • Support student-faculty research.
  • Check out equipment and I-Clickers to students.


EDUCATION & EXPERIENCE – Equivalent to three (3) years of (recent – within three years) experience providing instructional support services a related discipline, or in producing materials or repairing equipment in a chemistry discipline related area.

OR: Equivalent two (2) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in chemistry or related discipline may be substituted for one year of the required experience.

OR: Equivalent to four (4) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in chemistry or related discipline may be substituted for two years of the required experience.


  • Possession of a valid driver’s license or the ability to obtain by date of hire.
  • Possession of or the ability to obtain within 6 months of hire: 40-hour Hazardous Waste Worker (HAZWOPER) certification.


  • Regular and reliable attendance is required.
  • Thorough knowledge and understanding of the suitability of materials for related instructional needs.
  • Knowledge of principles of providing support services.
  • Thorough knowledge of the common principles, methods, and techniques applicable to courses in biochemistry, organic and inorganic chemistry, general chemistry, cell biology, genetics, molecular biology.
  • Thorough knowledge of the materials, supplies, and equipment and their uses related to the discipline.
  • Ability to evaluate the materials and supplies used.
  • Ability to learn to adjust and make minor repairs on scientific equipment.
  • Ability to operate scientific or highly technical equipment related to different biology and chemistry courses and to interpret results.
  • Ability to plan activities and prepare schedules.
  • Ability to use methods, techniques and skills related to the discipline in preparing specialized materials.
  • Ability to adapt to changing environments and demands, handle multiple projects simultaneously, and work independently.
  • Thorough knowledge of common safety procedures for handling and storage of chemicals used in laboratory preparations along with handling both bio-hazardous and hazardous chemical waste. ·
  • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
  • Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
  • Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
  • Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
  • Thorough knowledge of English grammar, spelling and punctuation.
  • Ability to interpret, communicate and apply policies and procedures.
  • Ability to maintain a high degree of confidentiality.
  • Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
  • Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
  • Working knowledge of or ability to quickly learn University infrastructure.


  • A Bachelor’s degree in chemistry or related discipline is preferred.
  • Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.

PHYSICAL DEMANDS: HEAVY WORK – 50% or more of the activities involve walking, standing, squatting, kneeling or climbing; lifting heavy weight objects which may exceed 50 pounds.


  • Is around moving machinery.
  • Is exposed to marked changes in temperature and/or humidity.
  • Is exposed to dust, fumes, gases, or radiation, microwave.
  • Works in confined quarters


SCREENING:  Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees.

BACKGROUND CHECK:  Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017.  (All Advisors and MPPS are limited).

GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States.  All new employees will be required to present documentation verifying their right to accept employment.  You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations.  State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity.  Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.

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